Last Updated on February 5, 2025 by Karen
Struggling with your Dash fryer not turning on? Follow this troubleshooting guide to identify common issues and get your appliance back to delivering the best air frying results with ease.
If you’re having trouble with your Dash fryer not turning on, don’t worry—you’re not alone. Many people face this issue with their air fryer models, and most of the time, it can be easily fixed with a few simple steps.
The Dash fryer, known for its compact size and ease of use, is one of the best air fryers and top picks among cooking enthusiasts, especially in those living in small space or small kitchens with limited counter space. Whether you’re cooking chicken wings, French fries, or other crispy treats, the Dash fryer is an excellent option for creating golden brown, crispy fried food despite its small size and without the mess of traditional deep frying.
In this guide, we’ll walk you through the common causes and troubleshooting steps for when your Dash fryer won’t turn on.
1. Check the Power Source
When your Dash fryer doesn’t turn on, the very first step is to make sure that it’s actually receiving power. This might seem like an obvious check, but sometimes the most straightforward solutions are the easiest to overlook. The first thing you should do is double-check that the fryer is plugged securely into a power outlet. Over time, cords can become loose or disconnected without you realizing it. Even if the cord looks plugged in, try giving it a little wiggle to make sure it’s tightly connected.
Next, ensure the power outlet itself is functioning properly. Power outlets can sometimes become faulty, especially in older homes or if they’ve been used frequently for high-power appliances. To test this, plug in another small appliance, such as a phone charger or a lamp, and see if it works. If the second device works fine, then the issue likely lies with the fryer and not the power source. However, if both devices fail to turn on, it’s a clear sign that there is an issue with the outlet itself, and you may need to have it inspected or replaced.
If the power outlet is working and the fryer is still not turning on, you can rule out the outlet as the issue. In this case, move on to checking the power cord and other components of the fryer.
Additionally, check the fuse or circuit breaker in your home. If there has been a power surge or short circuit, your home’s fuse or circuit breaker might have been triggered. Reset the breaker, and test the fryer again to see if it powers on. If you find that you frequently experience power disruptions with your fryer, it could indicate an issue with the home’s electrical system.
2. Inspect the Power Cord and Connection
If your Dash fryer isn’t turning on, it’s important to take a close look at the power cord and its connection to the appliance. A damaged or faulty power cord is one of the most common problems that can prevent your air fryer from powering on. Over time, cords can wear out, fray, or get kinked, all of which can lead to poor connections and intermittent power problems.
Start by visually inspecting the entire length of the power cord for any visible signs of damage. Look for areas where the insulation may be cut, frayed, or worn away. These damaged sections could expose the wires inside, creating a short circuit or an incomplete power connection. If you see any damage, it’s essential to stop using the fryer immediately as important safeguards to avoid potential safety hazards such as electrical shock or fire.
Next, check the connection between the power cord and the fryer itself. Make sure the cord is plugged securely into the fryer’s power inlet. A loose or poorly connected cord might cause the fryer to turn on intermittently or fail to power on altogether. Sometimes, debris or dust can get stuck in the connection point, preventing a solid connection. Use a soft cloth or compressed air to gently clean the area if needed.
In addition, examine the prongs of the power cord plug. Ensure that none of the prongs are bent, damaged, or corroded. Damaged prongs can prevent the power cord from making a proper connection with the outlet. If any prongs are bent or broken, you’ll need to replace the power cord to ensure safe operation.
If the power cord appears intact but the fryer still won’t turn on, the next step is to check for issues within the fryer itself, such as internal electrical components or the heating element. However, first ensuring the power cord is in good condition can often resolve the issue.
3. Examine the Control Panel and Settings
One of the most common reasons your Dash fryer might not be turning on is an issue with the control panel or settings. Dash air fryers are designed with user-friendly controls, often including adjustable dials and buttons for controlling the temperature, cooking time, and specific cooking functions. If any of these settings are incorrect or improperly adjusted, it could prevent the fryer from operating.
For example, if the temperature is set too low or the timer isn’t configured correctly, the fryer may not recognize that it’s in cooking mode, preventing it from turning on. Additionally, some models have multiple cooking presets (such as chicken wings or French fries) that need to be selected for proper function. Before trying to start the fryer, double-check that the control panel is set to the correct cooking mode, temperature, and time.
What to Do:
- Confirm the cooking function is properly selected (e.g., “french fries,” “chicken wings,” etc.).
- Ensure the temperature and cooking time settings are within the recommended range.
- Check that no dials are stuck or in an unusual position.
- Review the user manual for specific instructions on setting up the fryer.
4. Check the Heating Element
The heating element in your Dash fryer is responsible for generating the hot air that crisps and cooks your food. If the heating element is malfunctioning or not receiving power, the fryer may fail to heat up and thus not turn on. Inspect the heating element carefully for any visible signs of damage, such as burn marks, cracks, or broken wires.
If you notice any physical damage to the element, it might be the reason the fryer isn’t working properly. In some cases, the heating element might still appear to be in good shape, but a loose connection or internal wiring issue could prevent it from functioning. Dash fryers are equipped with safety features, including a built-in fuse, which could have blown if the heating element was subjected to a power surge or short circuit.
What to Do:
- Inspect the heating element for visible damage, such as scorch marks or exposed wires.
- Ensure the element is properly connected to the fryer.
- If there is damage or the fuse has blown, it may require replacing the heating element or fuse.
- Refer to the user manual for replacement part details and instructions.
5. Overheating Protection
Dash fryers come equipped with an overheating protection feature designed to keep the appliance from getting too hot, which could potentially damage its internal components. If you’ve been cooking for an extended period or have cooked several batches of food back-to-back, the fryer may automatically shut itself off to prevent overheating. This is a built-in safety mechanism that ensures the longevity of your appliance and prevents it from overheating.
If the fryer has overheated, it’s important to give it time to cool down before attempting to turn it back on. Typically, a 15-30 minute cooldown period is sufficient for most models. However, if the fryer doesn’t turn back on after this period, the issue might be more serious, and further troubleshooting may be needed.
What to Do:
- Allow the fryer to cool down for at least 15-30 minutes.
- Check for any error codes or lights that might indicate overheating on the control panel.
- After the fryer has cooled, try turning it on again.
6. Check the Air Fryer Basket and Crisper Plate
If the fryer is still not turning on, the problem might be related to the positioning of the basket or crisper plate. Many Dash fryers have a safety feature that prevents them from operating unless the basket is correctly seated. If the basket is improperly placed or obstructed, the fryer might not turn on. This can also apply if the crisper plate isn’t positioned correctly, as the fryer needs to detect it to ensure proper airflow and even cooking.
Make sure that the basket is inserted securely into the fryer and that there is no obstruction blocking the fan or heating element. Sometimes, food residue can accumulate around the edges of the basket or plate, making it difficult for the fryer to detect that it’s properly set in place.
What to Do:
- Remove the basket and crisper plate, then reinsert them carefully, ensuring they fit into place.
- Check for any food buildup or residue around the edges of the basket or crisper plate.
- Ensure there is no obstruction around the fan area and clean any visible residue that might be blocking the fryer’s components.
7. Look for Any Electrical Issues
Electrical issues, such as short circuits or loose internal connections, are another potential cause of your Dash fryer not turning on. If you’ve ruled out other possibilities, it might be worth inspecting the electrical components. These types of problems can sometimes be difficult to detect, as they are often internal. Signs of electrical malfunctions could include flickering lights on the control panel, intermittent power, or no power at all.
If you suspect an electrical issue, it is highly recommended to contact customer support for guidance. They may be able to walk you through troubleshooting steps or suggest further action. In some cases, you might need to bring your fryer to a repair shop for professional diagnosis and repair.
What to Do:
- Check the power outlet to ensure it’s working properly by testing it with another appliance.
- Inspect the power cord for visible damage.
- If there are electrical issues within the fryer itself, it’s best to contact customer support or visit a repair shop.
8. Reset the Dash Fryer
If you’ve gone through all the troubleshooting steps and your fryer still isn’t turning on, it may be time to reset the unit. Many Dash fryers have a built-in reset button that can help resolve minor issues or restore the fryer to its default settings. The reset button is often located near the power cord or the control panel, and pressing it can reboot the fryer and clear any temporary malfunctions.
This step is especially useful if the fryer has encountered a minor glitch or software-related issue that is preventing it from functioning properly. Once the reset is complete, the fryer may turn on again and operate as normal.
What to Do:
- Locate the reset button on your Dash fryer (consult the user manual for its exact location).
- Press the reset button and allow the fryer a few seconds to reboot.
- Try turning the fryer on again after resetting it.
- If this step does not resolve the issue, continue troubleshooting or contact customer support.
By carefully following these steps, you can systematically eliminate potential causes for the problem of your Dash air fryer not turning on and restore it to working condition. If all else fails, customer support and professional repairs are available to ensure your fryer gets back to delivering delicious meals.
9. Test the Fan Speed and Air Circulation
A crucial component of an air fryer’s performance is its fan, which circulates hot air around the food to create a crispy finish. If the fan speed is too low or if the air circulation is disrupted, your fryer may not operate properly or at all. Some Dash fryers, particularly compact models, rely on efficient airflow to achieve optimal cooking results, especially for dishes like crispy fries or roasted vegetables. If the fan isn’t working properly, the cooking process may be interrupted, preventing the fryer from heating up.
Before you conclude that the fan is malfunctioning, check if there are any blockages inside the fryer that could obstruct airflow. Food crumbs, grease, or oil residue can sometimes accumulate around the fan area, limiting its ability to circulate hot air effectively.
What to Do:
- Clean the air fryer, paying close attention to the fan area and other components that may collect food debris.
- Test the fryer again to see if the air circulation improves.
- If the fan seems to be malfunctioning, it could require repair, in which case contacting customer support is advisable.
10. Consider the Size and Cooking Capacity
Another potential cause for the Dash fryer not turning on could be related to the size and cooking capacity of your specific model. Larger air fryers, like the Dash Deluxe Air Fryer, have a larger capacity and require more power to operate. If the fryer is set to cook a large batch of food in a short time, it could potentially trigger an overload, causing it to shut down automatically. On the other hand, compact models like the Dash Compact Air Fryer may struggle to handle larger quantities of food or specific cooking tasks.
In cases where you’re attempting to cook larger portions or use the fryer continuously for long periods, make sure you’re not exceeding the fryer’s recommended capacity. For example, cooking a large family-sized batch of fries may require a larger air fryer, as overloading a small fryer could lead to overheating or malfunction.
What to Do:
- Make sure you’re not overloading your air fryer. Consider switching to a larger air fryer model for big meals.
- If you’re cooking small portions, a compact model like the Dash Compact Air Fryer or a smaller basket-style air fryer should work just fine.
11. Inspect for Overuse or Long Time Cooking
Another thing to consider is whether you’ve been using the fryer for a long time or in frequent back-to-back cooking sessions. When cooking for long periods, especially at higher temperatures, the air fryer may overheat and shut down as a safety feature to prevent damage. This is particularly true for air fryer toaster ovens and air fryer models that are used continuously or for extended cooking times.
To avoid overheating issues, allow the fryer to cool down after several cooking sessions. Avoid using it continuously for long periods without breaks, as this can cause it to overheat and temporarily stop working. The cooking times for most Dash fryers are relatively short, but when cooking larger batches of food or using the fryer on high heat for long periods, it’s important to manage usage carefully.
What to Do:
- Allow the fryer to cool down for 10-15 minutes between cooking sessions.
- If you’re using the fryer for an extended period, ensure you’re following recommended cooking times and temperature settings to prevent overheating.
12. Verify the Use of Aluminum Foil
Using aluminum foil in your Dash fryer can be a great way to enhance the cooking process, but it can also lead to issues if used improperly. If you’re using aluminum foil in the basket or on the crisper plate, it’s important to ensure that it doesn’t obstruct airflow. Blocking the fan or covering the air vents could prevent the fryer from operating properly, leading to malfunction or the fryer failing to turn on.
While aluminum foil can help with cooking certain foods, it’s essential to use it sparingly and in a way that doesn’t interfere with the fryer’s internal air circulation. Also, make sure that the foil doesn’t touch the heating element or fan, as this could create a fire hazard.
What to Do:
- Ensure aluminum foil is used correctly and does not block air vents or the heating element.
- Avoid using foil to cover large portions of food, as this can impact the cooking results and airflow.
13. Clean Your Dash Air Fryer Regularly
Regular cleaning is essential for maintaining the performance and longevity of your Dash air fryer. Over time, food particles, grease, and oil can accumulate in the fryer’s basket, tray, or inside the unit itself. If not cleaned properly, these buildups can cause cooking issues, affect airflow, and even lead to unpleasant odors or smoke during cooking. This is especially true for popular models like the Dash compact air fryer, Ninja Pro AF, and Dash deluxe air fryer, which are known for their easy controls and compact design.
Why It Matters:
When food residue builds up, it can clog the heating elements or air fryer fans, making it harder for your fryer to achieve the best results. This is particularly important for basket-style air fryers, where proper airflow is crucial for crisping foods efficiently. Regular cleaning ensures consistent performance and delivers better results every time, whether you’re preparing single servings of fries or cooking different foods at different temperatures.
A clean air fryer ensures that your meals have that delicious flavor without the problem of your Dash air fryer not heating evenly. This issue is more common with larger models, which have a larger surface area. Cleaning regularly can also prevent issues with internal temperature control, which is an important consideration when you want to achieve precise control over your cooking process.
Cleaning Tips:
- Turn off and unplug the fryer before cleaning. This is an important safeguard to ensure your safety, especially when handling the fryer for the first time or after long daily use.
- Use a soft cloth or sponge with warm soapy water to wipe down the exterior and interior of the air fryer. Avoid using abrasive materials that could scratch the surface.
- The basket and crisper plate are usually dishwasher-safe, but it’s important to refer to the user manual for specific cleaning instructions. For manual cleaning, scrub these parts gently with a non-abrasive brush or sponge.
- Don’t use harsh chemicals or abrasive cleaners, as these can damage the non-stick coating or internal components.
- Make sure to clean the fan and heating element area regularly. If food particles or grease build up here, they can block airflow and cause the fryer to malfunction.
- For tough grease spots, you can use a mild degreaser or a mixture of baking soda and water, but ensure everything is thoroughly rinsed and dried before using the fryer again.
- Clean the air vents to ensure proper air circulation. Blockages can cause overheating and disrupt the cooking process, which is a main cause of poor results.
What to Do:
- Clean your Dash fryer after each use, especially if you’re cooking greasy foods. Even for models with a small capacity, such as the best small air fryer, regular cleaning will improve its efficiency.
- Regularly check the heating element, fan, and vents for food buildup. This is crucial for models with a square basket or larger air fryer models.
- Allow all parts to cool before cleaning to avoid injury or damage to the fryer.
- Make cleaning part of your routine to ensure the best air frying experience and long-lasting performance.
14. Contact Customer Support
If you’ve gone through the troubleshooting process and your Dash fryer is still not turning on, it might be time to contact Dash customer support for further assistance. They can guide you through advanced troubleshooting steps or provide advice on replacement parts, warranty and repair costs. It’s always helpful to have your model number and purchase details on hand when contacting customer support to expedite the process.
What to Do:
- Contact Dash customer support for more advanced troubleshooting.
- Be prepared with the fryer’s model number, serial number, and proof of purchase.
- Ask about warranty coverage or repair services if necessary.
By following this guide, you should be able to identify the common causes and solutions when your Dash fryer won’t turn on. Whether you’re troubleshooting a small issue like a disconnected power cord or dealing with something more complex like a malfunctioning heating element, there’s always a way to get your air fryer back in working order. Enjoy your air frying adventures and continue cooking up delicious meals with your Dash fryer!
